About the Course

Two aspects of workplace investigations are the most challenging: staying neutral under pressure and making sound credibility calls. Attendees will leave with practical frameworks for both. In this webinar, Deborah J. Wright, JD, PHR, SHRM-CP, will cover objectivity as an active investigator obligation, cognitive bias interruption, individual credibility assessment during interviews, comparative credibility determinations at the report stage, and defensible findings. Drawing on deep expertise in employment law and workplace investigations — with complex investigations conducted for national and international clients across a broad range of industries, a PhD in Psychology, and PHR and SHRM-CP certifications maintained for over a decade — Deborah Wright brings a uniquely integrated legal and psychological perspective to workplace conflict and compliance. You’ll learn and practice: - A structured, legally grounded approach to workplace investigations - Strategies for maintaining objectivity throughout the investigative process - How to assess individual credibility during witness interviews, including plausibility, consistency, demeanor, specificity, motive, and responsiveness - How to make comparative credibility determinations at the report-drafting stage - How to produce investigation reports that are thorough, neutral, and legally defensible

Meet The Speaker

Deborah J. Wright, JD, PHR, SHRM-CP is a Nashville-based Employment Attorney and Senior Workplace Investigator with deep expertise in employment law and workplace investigations. She has been engaged by national and international clients across a broad range of industries to conduct complex workplace investigations. Deborah brings special expertise in trauma-informed interviewing techniques and in interviewing neurodivergent witnesses, and regularly provides recommendations tailored to the needs of neurodivergent employees at the conclusion of her investigations. She holds a PhD in Psychology and has maintained her PHR and SHRM-CP certifications for over a decade, bringing a uniquely integrated legal and psychological perspective to workplace conflict and compliance. Deborah has also written and published a book for investigators titled, “Navigating Workplace Investigations: An Introductory Guide for HR Professionals” which can be purchased through Amazon.

Curriculum

1 Chapter · 1 Lesson

    1. (Included in full purchase)

      Workplace Investigations: Objectivity, Credibility, and Defensible Findings

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