About the Course

Empathetic leadership is the key to building teams that are productive, resilient, and cohesive. Unfortunately, balancing the needs of employees with those of the office, while also meeting the organization's mission, isn't easy. This one hour session covers the importance of empathetic leadership and the practical steps we can take to build an empathetic culture that works. What You'll Learn: - How empathy can directly combat productivity issues, employee engagement, and turnover. - The practical steps we can all take to increase our empathy at work, and how to identify and confront common barriers to empathy, like distancing assumptions about others' backgrounds and experiences. - Why a culture of empathy leads to a stronger workplace, more productive teams, and a healthier workforce. How you can teach leaders to de-escalate high stake conversations and regain loyalty of their team members.

Meet The Speaker

Katharine Manning is the President of Blackbird, which provides training and consultation on empathy at work. She is the author of The Empathetic Workplace: Five Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job, and teaches at American University and in the Master’s in Trauma-Informed Leadership Program at Dominican University. Her work has been featured in the Harvard Business Review, Fast Company, Newsweek, CNBC, Business Insider, Thrive Global, and CEOWorld. She has worked on issues of trauma and victimization for more than 25 years, including 15 years at the Justice Department, where she was a Senior Attorney Advisor consulting on victim issues in cases like the Boston Marathon bombing and the Pulse Nightclub shooting.

Curriculum

  1. 1

    On Demand Webinar

    1. (Included in full purchase)
  2. 2

    Resources

    1. (Included in full purchase)

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