Why Engagement Surveys Are Missing the Mark, and What You Can Do About It

About the Course

Engagement surveys have become a standard part of the HR playbook. But for many organizations, they’re not delivering the impact they were intended to. HR teams invest significant time collecting feedback, analyzing results, and building action plans—only to see limited, short-term change. The cycle repeats, often leading to frustration, disengagement, and skepticism from employees and leaders alike. What if the issue isn’t the survey itself, but the way engagement is being approached? In this session, Jordana Cole, Founder & Principal Consultant at Ignited and TEDx speaker, will challenge traditional thinking and introduce a more effective way to assess, invest in, and act on employee engagement. Drawing on her experience in enterprise learning and development, coaching, and applied positive psychology, Jordana will share a practical framework HR leaders can use to create meaningful, lasting change. You’ll learn and practice: - Assess engagement beyond surface-level symptoms and identify root causes - Move from one-time surveys to ongoing, meaningful conversations - Shift from HR-led initiatives to shared ownership across the organization - Apply a three-step framework to audit and improve your engagement strategy - Build a stronger case for evolving your current approach - Take practical first steps to create more impactful engagement outcomes