The Unseen ROI: How Strategic L&D Drives Productivity and the Bottom Line

About the Course

Too often, people skills training is dismissed as non-essential, delivered through fragmented sessions that lack a clear connection to business outcomes. This session explores why HR professionals sometimes struggle to gain traction for soft skills development and, more importantly, how to change that. Discover practical frameworks that empower you to clearly articulate how developing critical human capabilities strengthens relationships, increases productivity, and contributes to your organization’s financial success, whether you work in the private, nonprofit, or government sector. You’ll learn and practice: - Strategically position people and leadership development as a core business driver, not an administrative afterthought - Bridge the gap between individual training efforts and overarching organizational goals - Clearly articulate the tangible return on investment (ROI) of a skilled workforce You’ll leave this session equipped to: - Practical models, including one based on John Adair’s leadership theory, that demonstrate how people skills evolve by role - A clear method to structure and communicate people development under a unified strategy - Increased confidence to advocate for and secure leadership buy-in for your training initiatives at all levels